City Communications - Hosted Phones | Internet | SD-WAN | Contact Center
  • Home
  • Products
    • Hosted Phone Systems
    • GoHosted
    • Connectivity Procurement
    • Telecom Management
    • Mobile Devices, IOT, and Fleet Management
    • Contact Center
  • Solutions
    • Deploying a Contact Center Solution
    • Selecting the right Cloud Solution for your Contact Center
    • Dynamic SIP in your business
    • Technology in Schools
  • Agent Program
    • Become an Agent
    • Lead Referral
    • Agent Resources
  • About
  • Blog
  • Jobs
  • Legal
  • Contact
  • Forms
    • Schedule Consultation
    • LOA
    • Toll-Free LOA
    • e911 Change Form
    • Technology Assessment
    • Customer Feedback
  • Customer Portal
  • BuyMax Products
  • Microsoft Licenses
  • Home
  • Products
    • Hosted Phone Systems
    • GoHosted
    • Connectivity Procurement
    • Telecom Management
    • Mobile Devices, IOT, and Fleet Management
    • Contact Center
  • Solutions
    • Deploying a Contact Center Solution
    • Selecting the right Cloud Solution for your Contact Center
    • Dynamic SIP in your business
    • Technology in Schools
  • Agent Program
    • Become an Agent
    • Lead Referral
    • Agent Resources
  • About
  • Blog
  • Jobs
  • Legal
  • Contact
  • Forms
    • Schedule Consultation
    • LOA
    • Toll-Free LOA
    • e911 Change Form
    • Technology Assessment
    • Customer Feedback
  • Customer Portal
  • BuyMax Products
  • Microsoft Licenses

    Categories

    All
    Cameras
    CityCare
    CityCom Connections
    Contact Center
    Mobile Devices
    Partners
    Phones
    Remote Workers
    SD WAN
    UCaaS/CCaaS
    Whitepapers

    RSS Feed

Need help getting people working from home?

3/26/2020

0 Comments

 
Picture
City Communications can be a resource for dealing with the mandated work-from-home situation that we all face.  Many clients are scrambling around to implement a new strategy or shore up the one that they had in place.  Below are a few of the things that we might be able to help with:
​

Video Conferencing Meetings Collaboration
We have a number of stand-alone solutions available including:  Zoom, Microsoft Teams, Google Hangouts,  If you have (or are interested in) a hosted phone solution, many of them include a conferencing option with the seats. We work with top companies such as:  FluentStream, CityHosted, Nextiva, 8x8, Jive, and many more.  There is a ton of promotions out right now and a lot of support.

Work-from-home Kits
We also have some providers that can provide turnkey solutions to working from home for your employees.  The solutions could include:  mobile wifi devices and plans, tablet devices, laptops, etc.  Even more important is the fact that they can configure them and lock them down so that your employees are only using them for work functions and not other stuff.  They can be pre-configured and dropshipped to your employees for an easy touch-free deployment.  Typically there is a minimum of 25 devices for this type of service.  

Contact Center
We have a number of solutions that would allow you to turn up a new group of agents working from home using their own internet connections while still giving you visibility, reporting, and remote listen and barge capabilities.

Backup and Restore
As we are having more people work from home, it is more critical to make sure that you have your services backed up and that they are easy to restore if you have a user accidentally (or intentionally) delete files.  We have a number of providers that can help you with the configurations and policies necessary to work in a remote environment. 
​

Bandwidth for VPN, MPLS, or SD-WAN
If you have an existing solution extending your local network, you may find that it was not built to have 100% of your employees working remotely.  If you need to upgrade your current bandwidth or add additional redundant connections, we can help.


If there is anything else that you are working on that I might be able to help with, please let us know.  We would be happy to help try and run down a solution for you.
0 Comments

Your comment will be posted after it is approved.


Leave a Reply.

Services

Hosted Phones
GoHosted
Connectivity
SD-WAN
CityCare
Contact Center
​Become an Agent

Company

Blog
Partners
​Legal

Support

Contact Us
FAQ

(602) 266-3100 Main
​(480) 977-1000 Customer Service
Picture
Copyright 2021.  All Rights Reserved.
 The City logo and icon are registered trademarks owned exclusively by GJ2, LLC doing business as City Communications (CCI) which reserves all rights thereto.  Products and services offered over this portal are provided by the Carrier or affiliate identified in your services agreement.