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  • Home
  • Products
    • Hosted Phone Systems
    • GoHosted
    • Connectivity Procurement
    • Telecom Management
    • Mobile Devices, IOT, and Fleet Management
    • Contact Center
  • Solutions
    • Deploying a Contact Center Solution
    • Selecting the right Cloud Solution for your Contact Center
    • Dynamic SIP in your business
    • Technology in Schools
  • Agent Program
    • Become an Agent
    • Lead Referral
    • Agent Resources
  • About
  • Blog
  • Jobs
  • Legal
  • Contact
  • Forms
    • Schedule Consultation
    • LOA
    • Toll-Free LOA
    • e911 Change Form
    • Technology Assessment
    • Customer Feedback
  • Customer Portal
  • BuyMax Products
  • Microsoft Licenses
CONTACT CENTER

Scalable Agents.

We sell and manage a variety of cloud contact center services from the best providers across the country and include expert engineering and project management.
Schedule Free Consultation

Overview

Our team takes an active role in cloud contact center rollout by providing a top-flight engineer and project management. Whether you have a cloud contact center with 2 reps or 2,000, we have the experience and products to help with any business need. Here are a few of the reasons why contact centers across the country choose to work with us.
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OPEX vs CAPEX
With a variety of hosted options, you are able to write off your systems as a monthly expense rather than depreciating capital equipment.

Get Started Faster
If you need to get your office or call center up quickly, then UCaaS is your best bet.

Less Overhead
Since it is a managed service, you need fewer high-cost technical staff to operate your phone systems.

Lower Upfront Cost
If you don’t happen to have $500k or more lying around to buy a new phone system then you should definitely check out UCaaS to get the latest equipment, updates, and support.

Meshed vs Silo
Rather than focusing on just the cloud contact center seats, we provided a meshed approach that takes into account all of the services that touch your contact center including network, internet, redundancy, and mobility.
Grow your contact center
                  with hosted seats.
Get Started

Advanced Services

Some of the other our advanced services group may be able to help you with include the following.
  • Agent Desktop
  • Collaborative Co-Browsing
  • Real-Time Assistance
  • CRM
  • Customer Experience Management
  • Customer Feedback
  • Survey Tools
  • Customer Journey Mapping
  • Customer Satisfaction
  • Loyalty Measurement
  • Dashboards
  • Gamification
  • IVR
  • Knowledge Management
  • Learning Management Systems
  • eLearning​
  • Live Chat
  • Machine Learning
  • Mobile Engagement
  • Mobile Self-Service
  • Narrow Artificial Intelligence
  • Omnichannel CRM
  • Omnichannel Desktops
  • Outsourcing
  • Predictive Analytics
  • Quality Monitoring/Management
  • Recruiting
  • Remote Agent Support
  • At-Home Agents
  • Social Media Engagement
  • Social Media Monitoring
  • Speech Analytics​
  • Text Analytics
  • Text Translation Services
  • Training/Coaching
  • Unified Communication
  • Video Engagement
  • Virtual Assistants and Bots
  • Virtual Queue/Callback
  • Voice Biometrics
  • Voice of the Customer Analytics and Management
  • Voice Recognition
  • Voice-Guided Devices
  • Voice Translation Services
  • Voice Recognition
  • WebRTC
  • Workforce Management
  • Workspace/Equipment

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FAQ

(602) 266-3100 Main
​(480) 977-1000 Customer Service
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