CONTACT CENTER
Scalable Agents.
We sell and manage a variety of cloud contact center services from the best providers across the country and include expert engineering and project management.
Overview
Our team takes an active role in cloud contact center rollout by providing a top-flight engineer and project management. Whether you have a cloud contact center with 2 reps or 2,000, we have the experience and products to help with any business need. Here are a few of the reasons why contact centers across the country choose to work with us.
|
OPEX vs CAPEX
With a variety of hosted options, you are able to write off your systems as a monthly expense rather than depreciating capital equipment. Get Started Faster If you need to get your office or call center up quickly, then UCaaS is your best bet. Less Overhead Since it is a managed service, you need fewer high-cost technical staff to operate your phone systems. Lower Upfront Cost If you don’t happen to have $500k or more lying around to buy a new phone system then you should definitely check out UCaaS to get the latest equipment, updates, and support. Meshed vs Silo Rather than focusing on just the cloud contact center seats, we provided a meshed approach that takes into account all of the services that touch your contact center including network, internet, redundancy, and mobility. |
Advanced Services
Some of the other our advanced services group may be able to help you with include the following.
|
|
|
Articles
Services |
Company |
|
The City logo and icon are registered trademarks owned exclusively by GJ2, LLC doing business as City Communications (CCI) which reserves all rights thereto. Products and services offered over this portal are provided by the Carrier or affiliate identified in your services agreement.