We have heard from businesses across the country complaining that their internet connections at home and the office are horrible during the quarantine. Poor internet access is affecting their ability to communicate with customers and be productive while working from home. Salespeople and technicians from competing providers are quick to tell you that if you switch to their service, everything will be better. However, depending on the CAUSE of your issues, switching providers may not solve the problem. City Communications is here to help you get to the root of your issues and implement a real solution.
What Problems Are You Experiencing?
Internet Bouncing Up and Down
Poor Call Quality
Poor Video Conferencing
If you are having any of these issues with your business or work-from-home employees and would like our expert help, schedule a FREE Virtual Meeting below with one of our specialists. With solutions available from our over 150 providers, we can help you alleviate the issues for good. Contact us today to discuss your situation.
City Communications can be a resource for dealing with the mandated work-from-home situation that we all face. Many clients are scrambling around to implement a new strategy or shore up the one that they had in place. Below are a few of the things that we might be able to help with:
Video Conferencing Meetings Collaboration
We have a number of stand-alone solutions available including: Zoom, Microsoft Teams, Google Hangouts, If you have (or are interested in) a hosted phone solution, many of them include a conferencing option with the seats. We work with top companies such as: FluentStream, CityHosted, Nextiva, 8x8, Jive, and many more. There is a ton of promotions out right now and a lot of support.
We also have some providers that can provide turnkey solutions to working from home for your employees. The solutions could include: mobile wifi devices and plans, tablet devices, laptops, etc. Even more important is the fact that they can configure them and lock them down so that your employees are only using them for work functions and not other stuff. They can be pre-configured and dropshipped to your employees for an easy touch-free deployment. Typically there is a minimum of 25 devices for this type of service.
We have a number of solutions that would allow you to turn up a new group of agents working from home using their own internet connections while still giving you visibility, reporting, and remote listen and barge capabilities.
Backup and Restore
As we are having more people work from home, it is more critical to make sure that you have your services backed up and that they are easy to restore if you have a user accidentally (or intentionally) delete files. We have a number of providers that can help you with the configurations and policies necessary to work in a remote environment.
Bandwidth for VPN, MPLS, or SD-WAN
If you have an existing solution extending your local network, you may find that it was not built to have 100% of your employees working remotely. If you need to upgrade your current bandwidth or add additional redundant connections, we can help.
If there is anything else that you are working on that I might be able to help with, please let us know. We would be happy to help try and run down a solution for you.
So many of us are navigating how to remain working and keep ourselves safe (and do the right thing for the greater society). When face with any of the three significant business impacts of our new working reality, there are numerous technologies and services (sometimes free or low-cost programs) to help you.
We are available to help you. All of City Communications is available to help you.
Call us, email us, or request a 30-minute call with us about anything related to your communications, remote-worker, call-center, or expense management concerns. We're here to help.
Call Us at (800) 289-1828
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