Our Services

We help growing businesses evaluate, implement, and manage all of their communications services.

CityCom

CityCom

We find the best pricing from over 60 carriers nationwide for all of your internet, voice, and networking needs. This service is FREE to use.

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CityHosted Phones

CityHosted Phones

Hosted phone solutions for business that need the latest in flexibility, scalability and that run across your high-speed internet connections.

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SD WAN

SD WAN

Easily connect your offices together and protect your business from downtime by bonding your connections using SD WAN.

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UCaas/CCaaS

UCaas/CCaaS

Enterprise-level phone systems and call center solutions, managed by the carrier and delivered as an operating expense versus a capital investment.

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Cameras

Cameras

Get better visibility into your business with business-class security cameras that run over your internet connection.

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CityCare

CityCare

CityCare gives you exceptional support for all of your services from our veteran staff of telecom professionals for one low monthly price.

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Contact Center

Contact Center

We sell and manage a variety of contact center services from the best providers across the country and include expert engineering and project management.

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Articles and Whitepapers

We put our 20+ years of telecom experience into every project. Take a look at some of our projects.

City Communications stands up Avaya contact center in 24 hours

In the wake of Hurricane Harvey, a major government agency turned to City Communications and Windstream to get their contact center stood up as quickly as possible to help the people of Houston. Thanks to an “all hands on deck” approach, City and Windstream were able to successfully stand up the Avaya contact center seats

City Spotlight: Commercial Plus – Trusted Business Advisors

Working with great people who run great businesses is one of the benefits of being part of the City Communications team. A great example is Commercial Plus Business Advisors in Scottsdale, Arizona. Established in 1983, Commercial Plus has over 30 years of experience representing entrepreneurs and growing companies, providing them with real estate and business

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Our Team

Our people are really the heart and soul of the company and we love helping customers.

John Casas Partner

Jake Petersen Partner

Michael Wolk Partner

Kristin Peterson Business Development Manager

Greg L. Smith Business Development Manager

Josh Chandlee Business Development Manager

Mark Kraska Technical Sales Director

Jamie Iacovelli Senior Project Manager

Brian Pacheco Senior Product Engineer

Melissa Quezada Senior Project Manager/Account Manager

Steve Medcroft Senior Sales Engineer

Allan Kohen Senior Account Manager

Josh Gyder Support Engineer

  • City has rocked since day one. We are a very self-sufficient (frugal) shop that likes to manage as much as possible in-house. City got that from the beginning and was very supportive with test lines and such so we could work out our end of things locally and were more than willing to lend expert advice when needed. The list of superlatives for City is lengthy but if I had to compress it down to a few I’d say dependable, knowledgeable and economical. If you are looking for a new voice vendor you can’t go wrong with City.

    Nexus Onarga Academy Lee Regnier
  • I am very happy with our service. I especially like that Mark and Brian programmed our new phones and its just plug and play.

    nQueue Billback Mathew Hosted
  • We are always extremely happy with City's quick responses.

    Broken Arrow Roofing Theresa Williams
  • I love our new phone system. I feel like we joined the new millennium at last 🙂 Everyone was great to work with from our sales person Kristin who was always the consummate professional...to the tech department Brian & Mark had immediate answers for every situation!

    Altar Insurance Inc Deborah Eastman-Gilbert
  • The phone system from City Hosted has worked well with my small company. It allows us the flexibility, and gives us the "appearance" of a much larger company.

    New Results Medical Weight Loss Bret Inorio
  • Great company. Talented people. Great Service. They really go the extra mile and get things done expediently.

    Empereon -Constar Bryan McRoberts
  • You guys took ownership of the issue we had with Cox. You worked with us to find alternatives to avoid dropped calls and internet outage. Your level of dedication and professionalism is greatly appreciated!!

    Commercial Plus, LLC Georgina Palmer
  • As a medical practice consultant, I setup medical practices and use City to assist me with getting Telco services in place for these new practices. I can tell you that I have been very pleased with their service. They are always willing to assist me with trouble-shooting client needs. They have also provided me with advice and assistance on other accounts that were already in place.

    HPS Solutions Mary Hancock
  • We just recently signed up for service with City Communications and had our install a few days ago.  Allen and Brian had visited our office several weeks prior, to record our preferences for the system, and I’m happy to say that everything was exactly as ordered.  The install and porting transition went very smoothly and we were up and running with very little business interruption.  Brian and Josh have been excellent to work with, as we’ve been fine tuning the system over this past week.In short, your customer service has been excellent.  Thank you for delivering everything we were promised.

    The Harnish Group Bryan Harnish
  • Great Communication, Great Company to work with. Easy!!

    SumnerOne David Vignery
  • Your company has a terrific solution which meets our customers’ needs.  We value your responsiveness and your willingness to help us and our solutions team with product knowledge, instruction in quoting, sales training, service engineer training, and marketing.  City Hosted offers is a very strong solution in the marketplace, and that will help us succeed in meeting customers’ needs.

    Sumner One Mary Sumner
  • I am so very happy with CityHosted! After months and months of outages and “other” ridiculous things I have been put through from our previous carrier, I just wanted to say thanks for all your help!The CityHosted platform is extremely stable and our customers love the fact that they don’t need to worry about the “next outage” coming from our/their previous carrier. Thank you again, I look forward to doing great things together!

    Music Telco Blaise Rayes
  • I just want to say Thank You.  And the majority of this Thank You is because of your people.  I don’t know where they came from, how you got them, or who interviewed and selected them, but Thank You.  It was such a pleasure to work with Melissa setting us up, and equally a pleasure working with Jamie.

    Arizona Grain Brad Heck

Our Clients

We work with a wide range of clients from small businesses to large clients. Here are just a few names you might recognize.

Latest News

Want to see what we have been up to lately?

City Communications stands up Avaya contact center in 24 hours

In the wake of Hurricane Harvey, a major government agency turned to City Communications and Windstream to get their contact center stood up as quickly as possible to help the people of Houston. Thanks to an “all hands on deck” approach, City and Windstream were able to successfully stand up the Avaya contact center seats

CityHosted Simultaneous Ring

Simultaneous Ring: Get all the important calls picked up by whoever is first available.

All incoming calls are not created equal. Some calls are more important than others. And, when you have Simultaneous Ring, the important calls get the attention they require. Simultaneous Ring is a great solution. Someone on your team can respond immediately to each important call. Simultaneous Ring – Calls Ring at Multiple Phones at the

City Spotlight: Commercial Plus – Trusted Business Advisors

Working with great people who run great businesses is one of the benefits of being part of the City Communications team. A great example is Commercial Plus Business Advisors in Scottsdale, Arizona. Established in 1983, Commercial Plus has over 30 years of experience representing entrepreneurs and growing companies, providing them with real estate and business

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