Call Queue

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Send callers to a queue so that they can be answered by the next available representative.  This is an amazing feature that allows you to have basic call center functionality without the the cost or complexity.  It’s also great for reservations and service appointment scheduling.
Overview

  • Description: Send callers to a queue so that they can be answered by the next available representative.  This is an amazing feature that allows you to have basic call center functionality without the the cost or complexity.  It’s also great for reservations and service appointment scheduling.
  • Cost:  This is a FREE feature with the purchase of your standard seats.
  • How To Use:  During the setup of your account, the basic feature will automatically be set up.
  • Requirements:  You must have an active CityHosted account.