Customer Proprietary Network Information (CPNI)
What is CPNI?
Customer Proprietary Network Information (CPNI) is information that GoHosted and other telecommunications carriers obtain when providing your telecommunications services to you. CPNI includes the types of telecommunications services you currently purchase, how you use them, and the billing information related to those services, including items such as the types of local, long distance and wireless telecommunications services that you have purchased and your calling details. Your telephone number, name and address are not considered CPNI.
Use and Disclosure of CPNI
We use your CPNI to offer you additional services of the type you already purchase from GoHosted. We also may use your CPNI to offer you products and services, packages, discounts and promotions from the GoHosted companies, such as carrier network services, managed IT, and managed Telecom services, which may be different from the types of services you already purchase.
GoHosted uses technology and security features and strict policy guidelines to safeguard the privacy of CPNI and protect it from unauthorized access or improper use. GoHosted does not disclose CPNI outside of the GoHosted companies or their agents without customer consent except as required or allowed by law. When GoHosted uses third parties to perform services on its behalf that require the use of CPNI, GoHosted requires that they protect CPNI consistent with this privacy policy. CityHosted does not sell CPNI to unaffiliated third parties.
Restricting our use of your CPNI
If you wish to restrict our use of your CPNI for marketing purposes, you may contact a customer service representative at the customer service phone number located on your GoHosted telephone bill or at the following number, 480-977-1000 or by email at [email protected].
Restricting our use of your CPNI for marketing purposes will not affect the provision of any GoHosted products or services to which you subscribe, nor will it eliminate all types of GoHosted marketing contacts.
Customer Proprietary Network Information (CPNI) is information that GoHosted and other telecommunications carriers obtain when providing your telecommunications services to you. CPNI includes the types of telecommunications services you currently purchase, how you use them, and the billing information related to those services, including items such as the types of local, long distance and wireless telecommunications services that you have purchased and your calling details. Your telephone number, name and address are not considered CPNI.
Use and Disclosure of CPNI
We use your CPNI to offer you additional services of the type you already purchase from GoHosted. We also may use your CPNI to offer you products and services, packages, discounts and promotions from the GoHosted companies, such as carrier network services, managed IT, and managed Telecom services, which may be different from the types of services you already purchase.
GoHosted uses technology and security features and strict policy guidelines to safeguard the privacy of CPNI and protect it from unauthorized access or improper use. GoHosted does not disclose CPNI outside of the GoHosted companies or their agents without customer consent except as required or allowed by law. When GoHosted uses third parties to perform services on its behalf that require the use of CPNI, GoHosted requires that they protect CPNI consistent with this privacy policy. CityHosted does not sell CPNI to unaffiliated third parties.
Restricting our use of your CPNI
If you wish to restrict our use of your CPNI for marketing purposes, you may contact a customer service representative at the customer service phone number located on your GoHosted telephone bill or at the following number, 480-977-1000 or by email at [email protected].
Restricting our use of your CPNI for marketing purposes will not affect the provision of any GoHosted products or services to which you subscribe, nor will it eliminate all types of GoHosted marketing contacts.
