Business Groups

Automatic Call Distribution is used in call center and help desk environments for queuing and routing incoming calls so they can be handled quickly and efficiently.

Want Automatic Call Distribution? or call (888) 983-5322

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Description

Business Groups

  • Description:Set up your users into one or multiple “Business Groups” that can be customized and configured separately. For example a “Sales” or “Support” group or “Phoenix Office” and “Las Vegas Office”.
  • Cost:Business Groups are a FREE feature with the purchase of your standard seats.
  • How To Use: During the setup of your account, you will be able to establish your business group(s).
  • Requirements:You must have an active CityHosted account.

Want CityHosted? or call (888) 983-5322

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