City Communications - Hosted Phones | Internet | SD-WAN | Contact Center
  • Home
  • Products
    • Hosted Phone Systems (UCaaS)
    • CityHosted Phone System
    • Connectivity Procurement
    • CityCare Telecom Management
    • SD-WAN
    • Contact Center (CCaaS)
  • Solutions
    • Deploying a Contact Center Solution
    • Selecting the right Cloud Solution for your Contact Center
    • Dynamic SIP in your business
    • Technology in Schools
  • Agent Program
    • Become an Agent
    • Lead Referral
    • Agent Resources
  • About
  • Blog
  • Jobs
  • Legal
  • Contact
  • Forms
    • Contact Us
    • Get Quote
    • Camera Quote
    • LOA
    • Toll-Free LOA
    • Credit Card Authorization
    • ACH-EFT
    • ACH-Withdrawal
    • e911 Change Form
    • Technology Assessment
    • Customer Feedback
    • School Quote
  • Home
  • Products
    • Hosted Phone Systems (UCaaS)
    • CityHosted Phone System
    • Connectivity Procurement
    • CityCare Telecom Management
    • SD-WAN
    • Contact Center (CCaaS)
  • Solutions
    • Deploying a Contact Center Solution
    • Selecting the right Cloud Solution for your Contact Center
    • Dynamic SIP in your business
    • Technology in Schools
  • Agent Program
    • Become an Agent
    • Lead Referral
    • Agent Resources
  • About
  • Blog
  • Jobs
  • Legal
  • Contact
  • Forms
    • Contact Us
    • Get Quote
    • Camera Quote
    • LOA
    • Toll-Free LOA
    • Credit Card Authorization
    • ACH-EFT
    • ACH-Withdrawal
    • e911 Change Form
    • Technology Assessment
    • Customer Feedback
    • School Quote
HOSTED PHONE SYSTEMS (UCaaS)

More than a phone system.

Hosted phone systems for businesses that need a reliable, scalable, and flexible way to communicate with their customers.
Get a Quote

Overview 

A hosted phone system or UCaaS (Unified Communications as a Service) solution, offers you all the features and functionality of a enterprise-grade phone system without all of the hassles or expense.  Typically the core servers and systems are in a co-location environment or in the cloud where they can be maintained, backed up, and protected from outages.  The services are sold on a monthly subscription basis and are easily scaled up or down as your business changes.

Why a Hosted Phone System?

Picture
Low-cost of Deployment
Unlike typical on-premise phone systems, Hosted Phone Systems are subscription-based and therefore can be treated as an operating cost rather than a capital expenditure.  All of the maintenance, upgrades, and support is wrapped into the monthly price.

Reliable
Built on redundant and resilient communications platforms with the ability to receive calls to voicemail, transfer calls, and more, even if your office is offline.

Scalable
Start with 1 phone and grow to as many as you need across multiple locations.

Use Your Own Bandwidth
Use your own high-speed internet connection to connect to our hosted service. Combine it with SD-WAN and a second internet connection for the ultimate in performance and uptime.​

Flexible
Mix and match using different desk phones, soft phones, call center seats, and SIP trunks.

Easy
Hosted phones are easy to install, easy use, and easy to manage.

What can we do for you?

Evaluate your current phone system.  Getting started can often be a daunting task, but we are here to help.  We'll work with your staff to understand your current environment, identify opportunities, and then create request for proposal.

Solicit bids from reputable providers.  We work with all of the major providers across the country and can solicit and organize their quotes so that you can easily compare the options.

Help you select the solution that is right for you.  We are here to help you make the right decision, but ultimately the decision is yours and we will help you get everything you need.

Coordinate the implementation with you and your vendors.  After you make the decision, we will work with your staff and any other voice or data vendors you might have to make sure that the implementation goes smoothly and on-time.

Provide support and account management functions.  After your new phone system is installed, we are here to help you with any adds/moves/changes you might have and to help escalate and service issues that may surface.


Get Started

Contact us today to get started.  There is no cost and no obligation to work with one of our seasoned hosted phone experts.
Get Started

Services

Hosted Phones
​CityHosted Phones
Connectivity
SD-WAN
CityCare
Contact Center
​Become an Agent

Company

Blog
Partners
​Legal

Support

Contact Us
FAQ

(602) 515-0300 Customer Service
Picture
Copyright 2018.  All Rights Reserved.
 The City logo and icon are registered trademarks owned exclusively by GJ2, LLC doing business as City Communications (CCI) which reserves all rights thereto.  Products and services offered over this portal are provided by the Carrier or affiliate identified in your services agreement.