Customer Proprietary Network Information (CPNI)
What is CPNI?
Customer Proprietary Network Information (CPNI) is information that CityHosted and other telecommunications carriers obtain when providing your telecommunications services to you. CPNI includes the types of telecommunications services you currently purchase, how you use them, and the billing information related to those services, including items such as the types of local, long distance and wireless telecommunications services that you have purchased and your calling details. Your telephone number, name and address are not considered CPNI.
Use and Disclosure of CPNI
We use your CPNI to offer you additional services of the type you already purchase from CityHosted. We also may use your CPNI to offer you products and services, packages, discounts and promotions from the CityHosted companies, such as carrier network services, managed IT, and managed Telecom services, which may be different from the types of services you already purchase.
CityHosted uses technology and security features and strict policy guidelines to safeguard the privacy of CPNI and protect it from unauthorized access or improper use. CityHosted does not disclose CPNI outside of the CityHosted companies or their agents without customer consent except as required or allowed by law. When CityHosted uses third parties to perform services on its behalf that require the use of CPNI, CityHosted requires that they protect CPNI consistent with this privacy policy. CityHosted does not sell CPNI to unaffiliated third parties.
Restricting our use of your CPNI
If you wish to restrict our use of your CPNI for marketing purposes, you may contact a customer service representative at the customer service phone number located on your City Hosted telephone bill or at the following number, 602-515-0300 or by email at service@cityhosted.com.
Restricting our use of your CPNI for marketing purposes will not affect the provision of any CityHosted products or services to which you subscribe, nor will it eliminate all types of CityHosted marketing contacts.
Customer Proprietary Network Information (CPNI) is information that CityHosted and other telecommunications carriers obtain when providing your telecommunications services to you. CPNI includes the types of telecommunications services you currently purchase, how you use them, and the billing information related to those services, including items such as the types of local, long distance and wireless telecommunications services that you have purchased and your calling details. Your telephone number, name and address are not considered CPNI.
Use and Disclosure of CPNI
We use your CPNI to offer you additional services of the type you already purchase from CityHosted. We also may use your CPNI to offer you products and services, packages, discounts and promotions from the CityHosted companies, such as carrier network services, managed IT, and managed Telecom services, which may be different from the types of services you already purchase.
CityHosted uses technology and security features and strict policy guidelines to safeguard the privacy of CPNI and protect it from unauthorized access or improper use. CityHosted does not disclose CPNI outside of the CityHosted companies or their agents without customer consent except as required or allowed by law. When CityHosted uses third parties to perform services on its behalf that require the use of CPNI, CityHosted requires that they protect CPNI consistent with this privacy policy. CityHosted does not sell CPNI to unaffiliated third parties.
Restricting our use of your CPNI
If you wish to restrict our use of your CPNI for marketing purposes, you may contact a customer service representative at the customer service phone number located on your City Hosted telephone bill or at the following number, 602-515-0300 or by email at service@cityhosted.com.
Restricting our use of your CPNI for marketing purposes will not affect the provision of any CityHosted products or services to which you subscribe, nor will it eliminate all types of CityHosted marketing contacts.
