CITYHOSTED PHONE SYSTEMS
Upgrade Your Phones.
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Phone systems for businesses that need a reliable, scalable, and flexible way to communicate with their customers.
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Click here for Call Recording before 5/1/18.
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Overview
CityHosted, our hosted phone system, allows you to provide a better customer experience and expand your business without limitations.
Downloads
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Reliable
Built on a redundant Metaswitch platform with 99.999% uptime. Scalable Start with 1 phone and grow to as many as you need across multiple locations. Use Your Own Bandwidth Use your own high-speed internet connection to connect to our hosted service. Combine it with SD-WAN and a second internet connection for the ultimate in performance and uptime. Flexible Mix and match using different desk phones, soft phones, call center seats, and SIP trunks. Easy CityHosted phones are easy to install, easy use, and easy to manage. | ||||
Why CityHosted Hosted Phone Systems?
Do you have an older premise-based phone system?
Hosted phone systems provides more reliability, more flexibility, and a better overall experience for your customers.
Growing or opening new locations?
Quickly and easily set up new phone numbers for your new locations even before the building is ready.
Enterprise functionality. Small-business price.
Get access to over 20 features including voicemail, call routing, and even call-center functionality for a fraction of the price of premise based systems.
Redundant and Resilient.
Even if you lose power or have an interruption to your internet access, your customers will still be able to leave messages or be re-routed to mobile phones and/or other locations.
Hosted phone systems provides more reliability, more flexibility, and a better overall experience for your customers.
Growing or opening new locations?
Quickly and easily set up new phone numbers for your new locations even before the building is ready.
Enterprise functionality. Small-business price.
Get access to over 20 features including voicemail, call routing, and even call-center functionality for a fraction of the price of premise based systems.
Redundant and Resilient.
Even if you lose power or have an interruption to your internet access, your customers will still be able to leave messages or be re-routed to mobile phones and/or other locations.
Seat Types
Mix and match the seats in your business for a customized hosted phone system that will fit any budget.
Start with as few as two and grow to as many as you need.
Start with as few as two and grow to as many as you need.
BasicBasic hosted seat includes unlimited local calling and free domestic long distance. There are no additional features included with the standard lines as they are intended to be used for conference rooms, public areas, or traditional faxes.
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PremiumPremium hosted seat includes unlimited local calling, free domestic long distance, and over 25 standard features included for free.
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Contact CenterUse your hosted seat or mobile phone to connect to your Telax hosted seat. Includes ACD, call recording, user portal, admin portal, reporting, and more.
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SIP TrunksSIP Trunk that connects to your PBX or dialer. Includes unlimited local calling and 500 Minutes of shared long distance per trunk. Suitable for approved SIP devices and equipment.
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Phones
CityHosted seats require phones that have been tested and approved for use with Metaswitch. Below are the models that we we recommend. Our SIP trunks work with most phone systems across most internet connections. Please check with your sales rep to ensure compatibility with your system.
Mitel 6863# of Lines: 2
Headphone Jack: No Display: Mono Gigabit: No Bluetooth: No Datasheet Installation Guide User Guide 6800 Series Brochure |
Mitel 6865# of Lines: 9
Headphone Jack: Yes Display: Mono Gigabit: Yes Bluetooth: No Datasheet Installation Guide User Guide 6800 Series Brochure |
Mitel 6867# of Lines: 9
Headphone Jack: Yes Display: Color Gigabit: Yes Bluetooth: No Datasheet Installation Guide User Guide 6800 Brochure |
Mitel 6869# of Lines: 12
Headphone Jack: Yes Display: Color Gigabit: Yes Bluetooth: No Datasheet Installation Guide User Guide 6800 Brochure |
Mitel 6873# of Lines: 12
Headphone Jack: Yes Display: Color Gigabit: Yes Bluetooth: Yes Datasheet Installation Guide User Guide 6800 Brochure |
Polycom 301 |
Polycom 401 |
Polycom 501 |
Polycom 601# of Lines: 16
Headphone Jack: Yes Display: Color Gigabit: Yes Bluetooth: Yes Datasheet Quick Start Guide |
T41S
CP960 |
T42S
W60P |
T46S
EXP40 |
T48S |
W56P | W56H |
VCS752 |
Features
Over 25 features included with the standard seats.
Standard Features
These features are included with standard seats.
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Premium Features
Upgrade features are available at an additional cost to enhance your business and provide even more customizations.
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Contact Center Features
Affordable and scalable solutions for Call Centers big and small.
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The Network
Diverse & Redundant Core COs
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Midwest Presence in Chicago
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Diverse IP Connections Across U.S.
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National Footprint (US and Canada)
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IP & TDM Connections to Databases
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National MPLS Connectivity
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Connection to Telax Data Center
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Articles
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The City logo and icon are registered trademarks owned exclusively by GJ2, LLC doing business as City Communications (CCI) which reserves all rights thereto. Products and services offered over this portal are provided by the Carrier or affiliate identified in your services agreement.