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CityHosted Avaya IP Office Master Service Agreement ("MSA")

Updated 8/15/17
By installing and using the services, Buyer acknowledges acceptance of the following Terms and Conditions of Sale as well as the Cityhosted MSA.
  1. Definitions 
a.    Where used in these Terms and Conditions of Sale:
i.  “Authorized Representative” means any person who holds the job title and  office  of  General  Manager,  Finance  Director  or Vice-President.
ii. “Buyer” means [ ].
iii. “Conditions” means these Terms and Conditions of Sale
iv. “Contract” means any agreement for the purchase and sale of Products from CITYHOSTED to Buyer which result from a Purchase Order submitted to and accepted by CITYHOSTED.
v.  “Contract Date” means the date upon which a Purchase Order is accepted by CITYHOSTED.
vi. “Force Majeure” means,  without  limitation,  any  acts  of  God, government,  war,  terrorism,  riot,  fire,  floods,  earthquakes, explosions,  strikes,  lockouts, cessation  of  labour,  trade disputes,  breakdowns,  accidents  of  any  kind  or  any  other causes  which  are  beyond  the  reasonable  control  of  CITYHOSTED (including delay or shortages by its Suppliers).
vii. “Goods” means any Supplier’s goods and/or software, or any instalment or parts thereof, which are supplied by  CITYHOSTED to Buyer  pursuant  to  a  Contract, including  any  Supplier documentation related thereto.
viii. “Non–standard  Products”  means  Goods  that  are:  (a)  custom ordered;  (b)  custom  manufactured;  (c)  custom  programmed; (d) built or configured to Buyer’s specifications; (e) published as  configured,  non-standard  or  non-cancellable  on  the Supplier’s price list; (f) included in any Supplier’s policy as non-cancellable;  (g)  not  maintained  in  CITYHOSTED’s  inventory;  (h) discontinued,  end  of  life  or  withdrawn;  (i)  Goods  that  the Supplier  will  not  accept  on  return  without  imposing  any restocking  or  freight  charges;  or  (j)  Services  unless  the Statement of Work includes a description of cancellation rights.
viii. “Products” means any  combination  of  Goods,  Non-standard Products and Services which are supplied by CITYHOSTED to Buyer pursuant to a Contract.
ix.  “Purchase Order” means  Buyer’s  oral,  written  or  electronic order  for  Products  and  shall  include  any  order  that  Buyer places online through CITYHOSTED’s eCommerce tool or transmits via email or facsimile.
x.   “Services” means any Supplier’s services which are supplied by CITYHOSTED to Buyer pursuant to a Contract.
xii. “Supplier”  means  the  supplier,  licensor,  publisher, manufacturer or other third party provider of Products.
xiii. “CITYHOSTED”  means  MJ2 IP, LLC dba City Hosted Solutions with  a registered office at 5425 E. Bell Road, Suite 141, Phoenix, AZ 85254 and any of its subsidiaries.
b.  As used in these Conditions, (i) any reference to a statute shall be construed as a reference to that statute as amended, reenacted or otherwise modified from time to time, (ii) the term “including” will always be  deemed  to  mean  “including,  without  limitation”,  (iii)  a definition is equally applicable to the singular and plural forms of the feminine, masculine and neuter forms of the term defined, and (iv) any headings in the Conditions are for convenience only and shall not affect the interpretation of any terms.
c.  To the extent that Buyer is purchasing Cloud Services from CITYHOSTED, Buyer  confirms  that  the  Cloud  Services  shall  be  provided  in accordance  with  the  applicable  terms  and  conditions  posted  on CITYHOSTED’s website at https://www.citycommunications.com/legal (“Terms”).   Buyer  agrees  to be bound by the Terms (as amended by CITYHOSTED from time to time) applicable at the time of provision of Cloud Services.  Buyer has been provided ample opportunity to review the Terms. Buyer takes particular notice that the Terms include specific clauses including, but  not  limited  to:  (A)  LIMITATION  OF  LIABILITY;  (B) SUBSCRIPTION  TERMS;  (C)  RESELLER  AGREEMENT;  (D) SUSPENSION  OF  ACCESS;  (E)  INDEMNIFICATION  AND LIMITATION OF LIABILITY, and certifies that such clauses have been brought to Buyer’s attention.  By signing these  Conditions, Buyer agrees to be bound by the Terms as applicable to Cloud Services.
2.  General Ordering Terms. 
Buyer may purchase Products under these Conditions by issuing a Purchase  Order  to  CITYHOSTED.  Only  a  Purchase  Order  submitted  by Buyer  shall  constitute  an  offer  to  contract  subject  to  these Conditions,  however,  a  Purchase  Order  shall  not  be  deemed  a Contract  unless  and  until  the  earlier  date  upon  which:  (i)  written confirmation is provided by CITYHOSTED, or (ii) CITYHOSTED proceeds with the fulfilment of the Purchase Order (“Purchase Order Acceptance”). No additional or alternative terms or conditions or any alteration to these Conditions  proposed  by  the  Buyer  contained  or  referred  to  in  a Purchase Order or other form submitted to CITYHOSTED shall be deemed to  apply  unless  they  are  expressly  accepted  in  writing  by  an Authorized Representative of CITYHOSTED with respect to that Purchase Order.
3.  Cancelling & Rescheduling Purchase Orders.
a.  Except as  set  forth  below,  no  Purchase  Order  which  has  been accepted  by  CITYHOSTED  may  be  cancelled  or  rescheduled  by  Buyer except with written agreement by CITYHOSTED.
b.  Buyer may  cancel,  reschedule  or  modify  a  Purchase  Order  for Goods any time prior to shipment.
c.  If Buyer  has  elected  to  purchase  Non-standard  Products,  Buyer understands  and  agrees  that  any  Contracts  for  Non-standard Products  may  not  be cancelled,  withdrawn,  rescheduled  or otherwise modified by Buyer, unless such cancellation, withdrawal, rescheduling or modification occurs prior to CITYHOSTED’s placement of the order with the Supplier. Buyer further understands and agrees that such Non-standard Products, except as set forth under Section 11 (“Warranty Assistance”), may not be returned, refused or rejected for any reason whatsoever. Further, Buyer shall not be entitled to a credit  or  refund  for  such  Non-standard  Products  for  any  reason whatsoever.
d.  Where an order is shipped in installments, once the time to cancel the initial instalment has passed (as determined by the terms of this Agreement), subsequent instalments may not be cancelled unless otherwise agreed  in  writing  by  an  authorized  representative  of CITYHOSTED.
e.  Any cancellation, rescheduling or modification of a Purchase Order is conditioned upon Buyer reimbursing CITYHOSTED for all reasonable, verifiable costs (including the cost of all labor and materials used), damages and expenses actually incurred by CITYHOSTED as a result of such action, which may include, but is not limited to, CITYHOSTED’s costs and expenses of recovering Products delivered or in transit and, in CITYHOSTED’s  sole  discretion,  a  fifteen  percent  (15%)  restocking  fee. CITYHOSTED will use commercially reasonable efforts to mitigate any such costs, damages and expenses.
Prices. 
a.  The price of Products on the Contract Date shall be: (i) the quoted price (which shall be given formally in writing and be valid for seven (7) days  following  the  date  of  quotation),  or  (ii)  the  list  price  in CITYHOSTED’s then current published price list on the date of Contract, where no price has been quoted or a quoted price has expired. All prices and charges are exclusive of, and Buyer shall be responsible for,  the  cost  of  handling,  packaging,  interest,  shipping,  delivery, insurance  (unless  as  otherwise  agreed),  configuration,  fulfilment, cancellation, or rescheduling charges, and other services, as well as applicable duties, fees, sales, use, consumption, privilege, and other taxes (other than taxes based upon CITYHOSTED’s net income), for which  the  Buyer  shall  be  additionally  liable  for  paying  to  CITYHOSTED. CITYHOSTED shall, upon request, quote the additional costs of such items to Buyer. Buyer shall make all payments of any such taxes to CITYHOSTED without reduction. All taxes shall be paid by Buyer to CITYHOSTED unless user  provides  CITYHOSTED  with  a  valid  certificate  of  exemption acceptable to the appropriate taxing authority.
b.  In the event a Supplier should grant a special pricing consideration, promotion or discount to CITYHOSTED and such Supplier pricing is made available to Buyer (“Pass-Through Discounts”), the Buyer agrees to adhere to  the  terms  and  conditions  of  such  Pass-Through Discounts,  which  may  include  the  obligation  to  trade  in  certain products or provide for limited use credits (“Pass-Through Discount Terms”), and agrees to indemnify CITYHOSTED for any Supplier claims against CITYHOSTED for Buyer’s failure to comply with such Pass-Through Discount Terms. Buyer agrees that payment and receipt of benefits under Pass-Through Discount Terms are contingent upon Buyer’s compliance with such terms, and further agrees to pay any costs or fees, if any, charged to CITYHOSTED by the Supplier for participation in Pass-Through Discounts.
Payment.
a.  Buyer shall  pay  the  undisputed  purchase  price,  without  any deduction  or  set-off,  within  thirty  (30)  days  from  the  date  of  the invoice, which shall be issued to Buyer on the date that Products are shipped  CITYHOSTED  may  charge  Buyer  interest,  both  pre-  and  post-judgment, on any unpaid past due amount that is not in dispute, at the rate of 1.5% per month until full payment is made. For clarity, a part of a month shall be treated as a full month for the purpose of calculating interest. CITYHOSTED reserves the right to withhold shipment of all or any part of an order, or to require prepayment, in the event CITYHOSTED determines in its sole judgment that Buyer is unable to make timely payment.
b.  Buyer grants  CITYHOSTED,  and  CITYHOSTED  retains,  a  purchase  money security  interest  in  the  Product.  Buyer  agrees  to  cooperate  with CITYHOSTED  to  perfect  CITYHOSTED’s  security  interest.  Buyer  authorizes CITYHOSTED to file any such instrument, including without limitation, any UCC Financing Statements without Buyer’s signature or on behalf of Buyer as Buyer’s irrevocably appointed attorney-in-fact.
c.  All express  deliveries  are  subject  to  additional  shipping  charges regardless of invoice value.
d.  If (i) Buyer fails to make any payment under any Contract when due; (ii) any  distress  or  execution  is  levied  upon  Buyer’s  property  or assets; (iii) Buyer makes or offers any arrangement or composition with its creditors; (iv) Buyer is a body corporate and any resolution or petition to wind up Buyer’s business (other than for the purpose of  amalgamation  or  reconstruction)  is  passed  or  presented;  (v) a receiver, administrator, manager or analogous person is appointed in respect of the undertaking, property or assets of Buyer or any part thereof; (vi) Buyer is an individual or a partnership, and any grounds arise for the presentation of a petition for a bankruptcy order made under Part IX Chapter 1 Insolvency Act 1986 or any statutory re-enactment or modification thereof or on the presentation of such a petition (an “Act of Bankruptcy”); or (vii) Buyer exceeds its credit limit then,  without  prejudice  to  any  other  right  or  remedy  available  to CITYHOSTED, the full price of all Products delivered to Buyer under any Contract,  but  not  paid,  shall  become  immediately  due (notwithstanding  any  previously  agreed  credit  terms)  and  CITYHOSTED may take any or all of the following courses of action:
i.   by notice,  suspend  or  terminate  any  Contract  or  any  part thereof, without liability, stop any Products in transit;
ii.  set-off any amounts due against any credit note, balance or other liability issued by CITYHOSTED to Buyer; and/or,
iii. alter Buyer’s payment terms, which may include withdrawing or altering  any  credit  limit  previously  granted,  requiring prepayment,  and  demanding  adequate  assurance  of  due performance  by  Buyer  through  the  provision  of  a  bank guarantee.
6.  Delivery. 
a.  Any dates  quoted  for  delivery  of  the  Products  are  approximate  only and CITYHOSTED shall not be liable for any delay in delivery of the Products  however  caused.  Any  Products  may  be  delivered  by CITYHOSTED  in  advance  of  the  quoted  delivery  date  upon  giving reasonable notice to Buyer.
b.  Delivery of  the  Products  shall  be  coordinated  by  CITYHOSTED  to  the location  identified  in  the  Purchase  Order  and  shipped  FCA (IncoTerms 2010 ) point of shipment.
c.  Insurance coverage, transportation  costs  and  all  other  expenses applicable  to  delivery  from  CITYHOSTED  to  Buyer’s  identified  place  of delivery will be at Buyer’s sole expense. Buyer shall have the option to waive insurance coverage in writing.
d.  Claims for non-delivery of  Products  or  damage  must  be  made  in writing to CITYHOSTED within five (5)  working days from (i) the date of invoice,  or  (ii)  receipt  of  the  delivered  Products.  Buyer agrees to notify CITYHOSTED promptly in the event Buyer receives the invoice prior to receipt of the Products.
e.  Buyer agrees to accept partial delivery of Products ordered unless otherwise mutually agreed by  the  parties  in  writing.  Where the parties  agree  in  writing  that  a  shipment  must  be  sent  complete, Buyer  agrees  to  accept  allocations  of  Product  in  the  event  of shortage  by  Supplier.  Where the  Products  are  delivered  in instalments,  each  delivery  shall  constitute  a  separate  Contract. Failure by WGI  to  deliver  any  one  or  more  of  the  instalments  in accordance with these Conditions or any claim by Buyer in respect of  any  one  or  more  instalments  shall  not  entitle  Buyer  to  treat  a Contract as repudiated or to cancel any other instalment.
f.  If Buyer fails to take delivery of the Products or fails to give CITYHOSTED adequate delivery instructions in its Purchase Order then, without prejudice to any other  right  or  remedy  available,  CITYHOSTED  may:  (i) store the Products until  actual  delivery  and  charge  Buyer  for  the reasonable costs thereof, including insurance costs; or (ii) terminate the Contract forthwith and sell the Products.
g.  Buyer shall bear  any  and  all  costs  (including  original  and  return carriage costs) associated with any unjustified refusal of delivery of Products ordered pursuant to a Contract.
7.  Title & Risk. 
a.  Risk of  loss  or  damage  to  the  Products  shall  pass  to  Buyer  in accordance  with  the  FCA  point  of  shipment  (INCOTERM  2010)  . Notwithstanding  delivery  and  the  passing  of  risk  in  the  Products, Buyer agrees that title to the Products shall not pass to Buyer until CITYHOSTED has cleared funds received as payment for the price of the Products, and all other sums which are then currently outstanding to CITYHOSTED by Buyer.
b.  Until such time as title in the Products passes to Buyer, Buyer shall (i) hold the Products as CITYHOSTED’s fiduciary agent and bailee, (ii) store all of  the  Products  in  such  a  way  as  to  be  clearly  separate  and identifiable from Buyer’s  inventory, (iii) keep the Products in their original packaging, properly stored, protected, insured and identified as CITYHOSTED’s property.
c.  Until such time as the title in the Products passes to Buyer, CITYHOSTED shall be entitled to require Buyer to return the Products to CITYHOSTED. If Buyer should  fail  to  immediately  comply  with  CITYHOSTED’s  request, CITYHOSTED shall have the right to enter on or in any premises or vehicles of Buyer where the Products are loaded or stored for the purpose of repossessing  said  Products  if  Buyer  is  in  breach  of  any  of  these Conditions or a Contract.
d.  Buyer’s right to possess any Products, for which payment has not been received by CITYHOSTED and cleared, shall immediately cease (i) after the appointment of a receiver to its property; (ii) after it has been placed in liquidation or administration; (iii) when and if Buyer makes an arrangement for the benefit of creditors generally, suffers or permits  the  appointment  of  an  administrator,  administrative receiver  or  receiver  for  its  business  or  assets,  or  avails  itself  or becomes  subject  to  any  proceeding  under  any  applicable bankruptcy laws; (iv) if Buyer is unable to pay its debts within the meaning of Section 123 of the Insolvency Act 1986; (v) if Buyer, not being  a  company,  has  committed  an  Act  of  Bankruptcy;  or  (vi)  if Buyer otherwise ceases to trade or threatens to cease to trade.
8.  Damage & Loss in Transit. 
a.  CITYHOSTED shall  not  be  liable  in  respect  of  error  in  delivery,  loss,  damage or destruction to any Products during transportation of the Products  to  Buyer.  In  the  event  of  damage  or  destruction  during transportation by carrier, Buyer shall notify the carrier in writing of any such error, loss or damage and shall in all cases enter a note of the same upon the carrier’s bill of lading or other delivery receipt. Buyer shall be solely responsible for risk of loss from carrier.
9.  Publications & Specifications. 
a.  Any  and  all  specifications,  descriptions,  photographs, measurements,  capacities  or  illustrations  contained  in  any catalogues,  price  lists,  brochures,  leaflets,  proposals,  advertising matter,  publications  of  CITYHOSTED  or  a  Supplier  are  intended  to  be illustrative  and  approximate  only  and  shall  not  form  part  of  a Contract  or  constitute  a  representation,  warranty  or  condition regarding  any  Products  unless  specifically  agreed  by  written agreement between the Buyer and CITYHOSTED. No employee or agent of CITYHOSTED has any authority to make any representation regarding the Products. Buyer acknowledges that it has not been induced to accept these Conditions by any representations or statement, oral or written, not expressly contained herein.
10. Warranty. 
a.  Buyer understands that CITYHOSTED is not the Supplier of the Products. Accordingly, all Products are sold subject to the express warranty terms, if any, specified by the original Supplier of the Products.
b.  CITYHOSTED warrants, for a period of fourteen (14) days from delivery, that any  Non-standard  Products  will  be  delivered  subject  to  the configuration set forth on the  Purchase Order. CITYHOSTED’s sole and exclusive  liability,  and  Buyer’s  sole  remedy,  for  a  breach  of  the warranty in this Section 10(b) shall be to repair or replace the Non-standard Products, at its sole and absolute discretion in accordance with the warranty set forth in Section 10(a). CITYHOSTED does not make any  warranty  that  the  requested  configuration  is  appropriate  for Buyer’s environment.
d.  Buyer may  not  make  or  pass  on  any  warranty  terms  or representations in addition to those described in Section 9 (a) (e.g. the warranty provided by the Supplier), and shall take all measures necessary  to  ensure  that  neither  it  nor  any  of  its  agents  or employees  shall  make  or  pass  on,  any  such  warranty  or representation relating to a Product provided by CITYHOSTED or Supplier.
e.  Any warranties, conditions or other terms implied by common law or statute or otherwise in connection with these Conditions (except to title, in the case of Products) are hereby expressly excluded to the fullest  extent  permitted  by  law,  save  for  fraudulent misrepresentation.  CITYHOSTED  does  not  make  any  representations  or warranties regarding the Product, including, among other things, the Product’s  fitness  for  a  particular  purpose,  functionality, interoperability or compatibility with third-party products.
11.  Warranty Assistance. 
a.  Buyer shall  immediately  notify  CITYHOSTED  if  any  Products  supplied to  Buyer  prove  to  be  defective  in  quality  or  condition  within  the Supplier’s warranty period (the “Claim”). Upon receipt of notification  of  such  Claim  from  Buyer,  CITYHOSTED  shall  notify  Buyer whether, as a matter of Supplier policy, the Claim must be handled directly with the Supplier or indirectly through CITYHOSTED. In the event the Claim must be handled directly between Buyer and  Supplier, CITYHOSTED shall provide contact information to enable Buyer to contact Supplier.  In  the  event  the  Claim  will  be  handled  by  CITYHOSTED,  then CITYHOSTED  shall  provide  Buyer  with  a  return  material  authorization (“RMA”) for Buyer to return the Products to CITYHOSTED, and Buyer shall return such Products to CITYHOSTED in accordance with these Conditions and  CITYHOSTED’s  then  current  RMA  policy  (which  shall  be  made available to Buyer upon request). No Products may be returned to CITYHOSTED  without  a  valid  RMA  number  displayed  on  the  Products packaging.  Any  Products  returned  without  a  valid  RMA  number displayed on the  Products packaging will be refused or returned. CITYHOSTED shall not be obligated to ship replacement Products to Buyer until CITYHOSTED is in receipt of the original Products being returned.
b.  Buyer agrees  that  CITYHOSTED’s  sole  liability  to  Buyer  regarding  any Product defect claims is limited to the administration of such claims with the Supplier and is expressly contingent upon CITYHOSTED’s ability to  obtain  a  refund,  credit  or  new  replacement  Products  from  the Supplier. CITYHOSTED has no obligation to accept a return of Products where the Buyer fails to comply with Supplier’s policy on Product returns.
c.  CITYHOSTED shall not be liable or responsible for administering any defect or other  claim  which  arises  from  normal  wear  and  tear,  misuse, negligence, accident, abuse, use not in accordance with Supplier’s Product documentation, modification or alteration not authorized by Supplier,  or  use  in  conjunction  with  a  third  party  product.  CITYHOSTED reserves the right to determine whether any Products are defective.
d.  All transport charges incurred in returning or replacing Products are the responsibility of Buyer.
12.  Warranty Returns. 
a.  Any Products returned pursuant to an RMA issued by CITYHOSTED must be returned to CITYHOSTED within five (5) working days of the date of such RMA.
b.  Buyer irrevocably  authorizes  CITYHOSTED  to  carry  out  any  necessary tasks related to the repair or replacement of Products on behalf of Buyer under these Conditions.
c.  Unless CITYHOSTED collects Products using its own carrier, Buyer agrees that CITYHOSTED shall not be liable for any loss or damage to Products returned to CITYHOSTED.
13.  Software License. 
a.  Any software  supplied  to  Buyer  pursuant  to  a  Contract  is  supplied subject to the provisions of the Supplier’s licensing terms. Buyer shall not translate, reverse compile or disassemble any software.
14.  Limitation of Liability. 
a.  CITYHOSTED’S LIABILITY  FOR  ANY  DIRECT  LOSS  OR  DAMAGE ARISING  OUT  THESE  CONDITIONS  AND  ANY  CONTRACT SHALL  BE  LIMITED  TO,   AND  SHALL  UNDER  NO CIRCUMSTANCES EXCEED THE PRICE PAID BY BUYER FOR THE PRODUCTS GIVING RISE TO THE CLAIM.
b.  EXCEPT AS EXPRESSLY PROVIDED IN THESE CONDITIONS, CITYHOSTED AND ITS SUPPLIERS SHALL NOT BE LIABLE TO BUYER FOR ANY FINANCIAL, CONSEQUENTIAL OR OTHER LOSS OR DAMAGE CAUSED  TO  BUYER  BY  REASON  OF  ANY REPRESENTATION,  WARRANTY  (EITHER  EXPRESS  OR IMPLIED),  CONDITION  OR  OTHER  TERM,  OR  ANY  DUTY  AT COMMON LAW; OR FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR  CONSEQUENTIAL  DAMAGES  (INCLUDING  LOSS  OF PROFITS,  REVENUE,  RECORDS  OR  DATA,  COSTS  OF PROCUREMENT  OF  SUBSTITUTE  PRODUCTS,  DAMAGE  TO REPUTATION OR GOODWILL, OR ANY MATTER BEYOND ITS REASONABLE CONTROL) OR FOR ANY OTHER CLAIMS FOR COMPENSATION HOWEVER CAUSED (WHETHER CAUSED BY THE  NEGLIGENCE  OF  CITYHOSTED,  ITS  EMPLOYEES,  AGENTS, SUPPLIERS  OR  OTHERWISE)  WHICH  ARISE  OUT  OF  OR  IN CONNECTION  WITH  THESE  CONDITIONS  OR  A  CONTRACT HEREUNDER, EVEN IF CITYHOSTED OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS, LIABILITY OR DAMAGES.
c.  Nothing contained herein shall be construed as excluding or limiting CITYHOSTED’s liability  for  death  or  personal  injury  caused  by  CITYHOSTED’s negligence, or for breach of implied title to Products.
15.  Intellectual Property Rights. 
a.  Buyer acknowledges that the Products are the intellectual property of the Suppliers. Except as may be provided for in the applicable Supplier’s  licensing  terms,  nothing  contained  herein  shall  be deemed  to  grant  any  right  or  title  to  such  intellectual  property  to Buyer. Buyer will not remove, alter or destroy any form of copyright notice, proprietary markings, serial numbers, or confidential legends placed upon or contained within any Product
b.  Buyer understands and agrees that CITYHOSTED will not and has no duty to indemnify, defend or hold Buyer or a third party harmless from or against any  claims,  losses,  liabilities,  damages,  costs  and expenses,  judgments  or  settlement  amounts  arising  out  of  or  in connection with the actual or alleged infringement of a third party’s intellectual  property  rights,  except  and  only  to  the  extent  that  a Supplier  has  expressly  agreed  to  offer  such  indemnification  and defence to Buyer on a pass through basis.
c.  Nothing contained  herein  shall  be  construed  as  authorizing  or granting to Buyer any right or license to use any logo, trademark or trade name of CITYHOSTED or any Supplier, any license of which shall be subject to separate agreement including any then current policies of CITYHOSTED or its Suppliers, as appropriate.
16.  Force Majeure. 
a.  Neither party  shall  be  liable  to  the  other  party  or  be  deemed  in breach of these Conditions or any Contract by reason of delay or failure to perform if such delay or failure to perform was caused by Force Majeure.
b.  In the event of a Force Majeure event: (i) the party claiming Force Majeure shall, as soon as commercially practicable, notify the other party of such Force Majeure event provided the notifying party shall incur no liability for its failure to give such notice; (ii) the notifying party’s duty to perform shall be suspended for the duration of the Force Majeure event; and (iii) the time of performance for the party impacted by the Force Majeure event shall be extended by a period equal to the duration of said Force Majeure event.
c.  In the event a Force Majeure event should continue for more than ninety (90)  days  either  party  may,  by  written  notice  to  the  other, cancel  a  Contract  insofar  as  Products  remain  undelivered  under said  Contract.  Upon  such  cancellation,  CITYHOSTED  shall  have  no obligation  to  deliver  and  Buyer  will  have  no  obligation  to  accept delivery of or pay for the undelivered Products, but the Contract shall remain in full force and effect regarding all Products delivered prior to the date of cancellation.
17.  Compliance with Laws; Export. 
a.  Buyer acknowledges  that  the  Products  and  any  technical  data  related thereto is licensed or sold subject to and controlled by the export  laws  of  the  United  States  (“US”),  including  its  Export Administration  Regulations,  and  any  other  government  with jurisdiction  (collectively  the  “Export  Control  Laws”)  and  Buyer hereby  agrees  not  to  export,  re-export  or  otherwise  distribute Products,  or  direct  products  thereof,  in  violation  of  any  Export Control Laws. Buyer acknowledges that such Export Control Laws and/or the applicable government authority may require licensing or other authorization prior to export.
b.  Buyer warrants  that  it  will  not  export  or  re-export  any  Products  with knowledge that they will be used in the design, development, production,  or  use  of  chemical,  biological,  nuclear,  or  ballistic weapons, or in a facility engaged in such activities, unless Buyer has obtained prior written approval from the appropriate department of the US Government or any other government with jurisdiction. Buyer further  warrants  that  it  will  not  export  or  re-export,  directly  or indirectly, any Products to embargoed countries or sell Products to companies  or  individuals  listed  on  the  Denied  Persons  List published by the US Department of Commerce.
c.In the event Buyer elects to export or re-export the Product after receipt, Buyer must notify CITYHOSTED in advance and seek consent to expand the territory of these Conditions and/or Contract prior to any attempted export of the Product.
d.  Buyer and CITYHOSTED warrant they will not to take any action or permit or authorize any action which will render the other party liable for a violation of  the  US  Foreign  Corrupt  Practices  Act  (the  “Act”)  or similar  legislation  in  any  territory  where  Buyer  operates,  which prohibits the offering, giving or promising to offer or give, directly or indirectly, money or anything of value to any official of a government, political party or instrumentality thereof in order to assist in obtaining or retaining business and (a) will not violate or cause the other party to violate such Act in connection with the sale and distribution of the Products; and (b) will notify the  other party in writing  if any of its owners,  partners,  principals,  directors  or  officers  are  or  become officials, officers or representatives of any government or political party or candidate for political office.
e.  Buyer shall indemnify, defend and hold CITYHOSTED harmless from any violation or alleged violation by Buyer of the terms of this Section 17.
Non-Solicitation. 
During the term of this Agreement and for a period of twelve (12) months following the date of any Contract hereunder, Buyer hereby agrees not to solicit, induce or hire any employee of CITYHOSTED involved in the marketing, promotion, sale or distribution of Products to Buyer to leave their employment or terminate or breach their contract for services  with  CITYHOSTED  as  the  case  may  be.  Notwithstanding  the foregoing,  solicitation  of  either  party’s  current  employees  or independent contractors who are not involved in the performance of this Agreement by means of a general media solicitation or trade publication  or  advertisement  shall  not  constitute  a  breach  of  this provision.
19.  Confidential Information. 
a.  “Confidential Information”  means  any  and  all  information,  in  any medium,  which  is  provided  by  one  party  to  this  Agreement (“Discloser”) to the other party (“Recipient”), that is either (i) related to  these  Conditions,  including  any  Contracts,  pricing,  Product descriptions,  business  practices,  financial  statements,  financial information,  customers,  methods,  techniques,  processes, apparatuses, and employee data; (ii) marked using a legend such as “confidential”, “proprietary” or similar words, or if disclosed orally, confirmed as such by the Discloser; or (iii) any information which the Recipient  should  have  reasonably  considered  to  be  confidential under  the  circumstances  surrounding  disclosure.  All  Confidential Information  is  provided  “AS  IS”  without  any  representation  or warranty, either express or implied, as to accuracy or completeness.
b.  Each party acknowledges that during the course of performing its obligations hereunder it may receive Confidential Information. Each party will employ the same degree of care to protect the secrecy and confidentiality of the Confidential Information of the other party as it uses to protect its own Confidential Information of a similar nature, but in no event less than a reasonable degree of care. Each party will restrict the release, access and use of Confidential Information to those of its employees, officers, directors, consultants and agents who must  have  access  to  the  Confidential  Information  in  order perform  its  obligations  under  this  Agreement,  provided  such employees, officers, directors, consultants and agents are subject to  written  agreements  which  contain  confidentiality  obligations  in substance, at least as strict as those set forth herein, in order to enable each party to comply with the provisions of this Agreement.
c.  Confidential Information herein shall not include information that
(i) the Recipient can demonstrate by its written records to have had in its possession prior to disclosure to the Recipient by the Discloser;
(ii) was part of the public knowledge or literature, not as a result of any  action  or  inaction  of  the  Recipient;
(iii)  was  subsequently disclosed to the Recipient from a source other than the Discloser who  was  not  bound  by  an  obligation  of  confidentiality  to  the Discloser;
(iv) the Recipient can demonstrate by its written records to have been independently developed by the Recipient without the use, directly or indirectly, of any Information; or
(v) the Recipient is required  to  disclose  pursuant  to  a  court  order  or  as  otherwise required  by  law;  provided,  however,  that  Recipient  notifies  the Discloser within sufficient time to give the Discloser a reasonable period to contest such order.
20.  Additional Terms of Sale. 
a.  Notwithstanding anything  to  the  contrary  herein  and  solely  with regard to Products that have not shipped, CITYHOSTED and its Suppliers reserve the right to make any changes in the specifications of the Products,  without  notice  to  Buyer,  which  are  required  in  order to conform to any statutory or other legal requirements or which do not materially affect the performance of the relevant Products.
b. Where Services relate to the provision of training, CITYHOSTED reserves the right to provide such Services at a venue or venues other than CITYHOSTED’s premises and to provide personnel of its own selection. CITYHOSTED  further  reserves  the  right  to  refuse  or  curtail  any  training Services if a delegate or substitute delegate attending on behalf of Buyer fails to satisfy any training requirements for which Buyer was notified prior to the commencement of such training.
c.  Any Products  which  are  subject  to  guidelines,  restrictions  or provisions imposed by a Supplier are sold, supplied and delivered to Buyer subject to any such guidelines, restrictions or provisions, which will be provided to Buyer upon request.
21.  Choice of Law & Venue. 
These Conditions and any Purchase Order placed under them, shall be governed by the laws and jurisdiction of the State of New York without regard to its conflicts of law principles. The UN Convention on  Contracts  for  the  International  Sale  of  Goods  does  not  apply. Each Party waives any right it may have to claim that the chosen jurisdiction  under  this  Agreement  is  not  a  convenient  forum  and expressly waives any right to a jury trial regarding disputes related to this Agreement.
22.  Miscellaneous. 
a.  Assignment. Buyer may  not  transfer  or  assign  these  Conditions to a third party by operation of law or otherwise without the  prior  written  consent  of  CITYHOSTED.  CITYHOSTED  may  assign  any Purchase Order in whole or in part as it relates to a particular CITYHOSTED subsidiary outside the US without the consent of the Buyer. CITYHOSTED shall endeavor to provide prompt notice of any assignment to the Buyer.
b.  Waiver. Failure by  either  party  to  enforce  any  provision  of  these Conditions or a Contract shall not be deemed a waiver of the right
c.  Severability. In the  event  that  any  provision  of  these  Conditions is held by a court of competent jurisdiction to be invalid or unenforceable, the remaining provisions of these Conditions will remain in full force and effect.
d.  Audit Rights. Buyer  shall  keep  and  maintain  true  and  complete records  pertaining  to  its  performance  of  these  Conditions  or  any Contract hereunder in sufficient detail to permit CITYHOSTED to accurately determine whether Buyer has fully complied with their terms. Buyer shall make such records available upon reasonable notice, during regular business hours, for inspection and copying by CITYHOSTED and its representatives. Buyer shall maintain such records for at least two (2) years after the end of the calendar year to which they pertain.
e.  Reporting. Buyer agrees that CITYHOSTED may collect, store and use Buyer data for the purpose of facilitating the sale of the Products and fulfilment of  Purchase  Orders  issued  by  Buyer,  and  Buyer hereby consents to such collection, storage and use of Buyer databy  CITYHOSTED  for  these  purposes.  Notwithstanding  the  foregoing, CITYHOSTED agrees not to share personal data with third parties without Buyer’s prior consent.  Buyer further consents to the use of such data  for  communicating  Product  and  promotional  information  to Buyer  via  email  or  other  electronic  means  unless  Buyer  notifies CITYHOSTED in writing that it does not wish to receive such promotional information.
f.  Notices. All notices shall be in writing and shall be sufficiently given if delivered personally or by a reputable overnight carrier with proof of delivery or mailed by first class certified mail, return receipt requested, to ( ____________________________ ) and to MJ2 IP, LLC dba City Hosted Solutions, 5425 E. Bell Road, Suite 141, Phoenix, AZ 85254, Attention: Legal Department or to such other address or addressee as either party may from time to time specify by notice in accordance with this Clause. Notices shall be deemed given upon receipt by the addressee.
g.  Counterparts and  Electronic  Copies.  This  Agreement  may  be executed contemporaneously in one or more counterparts, each of which  shall  be  deemed  an original,  but  which  together  shall constitute one instrument.
23.  Entire Agreement. This Agreement  constitutes  the  entire agreement between the parties as to the subject matter hereof and supersedes  and  cancels  any  and  all of  Buyer’s  terms  and conditions, or other written or oral agreements previously existing between  the  parties  and/or  their  affiliates  with  respect  to  such subject matter. Notwithstanding the foregoing, and unless Buyer has also  provided  a  personal  guarantee  herein,  any  personal guarantee(s) previously provided by Buyer in any Agreement with CITYHOSTED shall continue in full force and effect. Buyer acknowledges that  it  is  not  entering  this  Agreement  on  the  basis  of  any representations  not  expressly  contained  herein.  Every  Contract between CITYHOSTED and the Buyer or any of its subsidiaries shall be subject to the Conditions.
24.  Electronic Signatures. Original signature transmitted  and received via facsimile or other electronic transmission of a scanned document, (e.g., .pdf or similar format) are true and valid signatures for all purposes hereunder and shall bind the Parties to the same extent  as  that  of  an  original  signature.  This  Amendment  may  be executed in multiple counterparts, each of which shall be deemed to constitute an original but all of which together shall constitute only one document.

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