Is the program effective so far? Yes. In some cities, incidents involving violent crime have been reduced by as much as 50% and is expected to continue to be even more effective as more businesses participate and awareness of the program spreads.
How much does it cost to be a part of CityConnect? Pricing is $49.95 monthly per camera plus tax and the shipping of equipment. There is a minimum of 3 cameras per customer. The bundled pricing includes:
- Connection to Local Police Station (for participating cities)
- Monthly Stratocast Subscription (with 7 days of online storage)
- Web Portal (for viewing and downloading images and videos)
- PoE Switch (if needed)
- Cabling (to connect cameras to PoE switch)
- Professional Installation
Does the program require internet? Yes, a minimum 1mb of upload bandwidth is required to support up to 3 cameras. The cameras will connect to the internet and need a minimum of 256k of upload bandwidth per camera allocated for just the cameras.
Can I use my existing camera system? No. The CityConnect program requires high definition cameras (720p or higher) that are designated for the program and will connect with your local police. CityConnect cameras are not meant to replace your existing camera system, and you cannot link non-Stratocast/Genetec cameras to the central monitoring center.
What do I pay the city? You do not pay the city any money to be a part of the program. Some cities have additional charges for special lights and stickers to signify your part of the program.
Does enrollment in this program mean my business gets special police attention? Yes. In most participating cities, enrollment in the program requires police officers to visit your site on a weekly basis. Dispatch is notified that your business is enrolled in the program as soon as your site goes live. In the event of an emergency, businesses are required to call 911, and the police department is immediately notified of the incident at a program location. Check with your local police department for details on their specific program.