Today I can either stomp out disease or compare voice and data rates. CityCom is the cure.

You are busy. And besides – who wants to take the time to try to save money by finding a new voice and data provider. You would have to talk to dozens and dozens of carriers. Get to know CityCom.

Are you like the people we know? They have medical practices to build. They have law offices to run. Some have dynamic growing consulting practices to stay on top of. And, we know a lot of busy franchisors who have a lot to worry about.

CityCom negotiates better voice and data rates for businesses – like yours.

The CityCom team negotiates with over 60 carriers nationwide. As a result, we know more about voice, data, and Internet than your average Joe. In fact, we consistently get the lowest possible rates for our customers on all the services we negotiate. We guarantee it.

Not only that, we work with just about every type of small business. That means we have experience with a workplace just like yours. We can have a quick discussion about the nuances of your business, and then we’ll get to work saving you money — and improving the service you receive from the carriers you rely on.

CityCom negotiating services are free to you: Our fees are paid for by carriers.

And here’s something you probably can’t say about your business – all the negotiating we do on your behalf is paid for by voice and data carriers. That means CityCom saving you money doesn’t cost you any.

As a result, we help lot’s of people with businesses just like yours get the lowest possible cost. And, it’s easy to get started. First, you send us copies of your latest voice and data carrier invoices. Then, we’ll take it from there.

You can get back to saving lives. Keep busy defending clients. Spend your time building business. Devote 100% of your work day to helping customers.

Meanwhile, we will be working for you. By making sure you get the lowest costs.

Finally, if you need help jumpstarting the process. Just make a quick phone call to 1(800) 289-1828. We’ll dig right in to the project. And you can get right back to work. You can get more information here.

Robert BauschToday I can either stomp out disease or compare voice and data rates. CityCom is the cure.
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City Communications stands up Avaya contact center in 24 hours

In the wake of Hurricane Harvey, a major government agency turned to City Communications and Windstream to get their contact center stood up as quickly as possible to help the people of Houston.

Thanks to an “all hands on deck” approach, City and Windstream were able to successfully stand up the Avaya contact center seats within 24 hours.

“We typically don’t need to set up call centers that quickly, but it is nice to know that we can in an emergency,”  said John Casas of City Communications.

The center will continue to support relief efforts for Harvey victims and potentially future disasters as well.

Read and share the LinkedIn Post.

Jake PetersenCity Communications stands up Avaya contact center in 24 hours
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Simultaneous Ring: Get all the important calls picked up by whoever is first available.

All incoming calls are not created equal. Some calls are more important than others. And, when you have Simultaneous Ring, the important calls get the attention they require.

Simultaneous Ring is a great solution. Someone on your team can respond immediately to each important call.

Simultaneous Ring – Calls Ring at Multiple Phones at the Same Time.

It’s easy.  In fact, Simultaneous Ring is set up free if you are a CityHosted customer. You simply input important customer and client phone numbers into your CityHosted™ system. Then, you set the priorities. You select the important numbers. That way, whoever is available first when a call comes in can pick up the call. It means you will deliver faster responses.

Simultaneous Ring is a great feature. When phones are spread out across a wide ares, it is really helpful. But it doesn’t matter where the phones are located. You control how many phones ring at once.

The Sales Manager’s phone will ring if she is in Buffalo. Your Sales Rep will also get the call down in Houston. The call will go to the company Customer Service hotline. And, you can have all important calls sent to your phone as backup.

You won’t lose a potential sale. You won’t miss inquiries from new prospects. So think of it like this. You are ‘copying’ your whole team on incoming calls. All the options are yours.

Simultaneous Ring is a FREE feature.

The only technical requirement for this free service is an active CityHosted™ account. And of course, Simultaneous Ring is included in your services if you are a Virtual Call Center customer. You can learn more about Simultaneous Ring services here.

Want to learn more about Call Center environments? You can get more information about having a Virtual Call Center here. If your company is small, it’s a great way to play bigger. And, it’s a great way to extend your incoming call coverage.

You can probably utilize lots of other CityHosted™ services. So, you should get in touch with a City Communications Representative today.

Call 1-800-289-1828 right now. Your call is important.

Robert BauschSimultaneous Ring: Get all the important calls picked up by whoever is first available.
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City Spotlight: Commercial Plus – Trusted Business Advisors

Working with great people who run great businesses is one of the benefits of being part of the City Communications team. A great example is Commercial Plus Business Advisors in Scottsdale, Arizona.

Established in 1983, Commercial Plus has over 30 years of experience representing entrepreneurs and growing companies, providing them with real estate and business advisory services. The firm has grown to become one of the leading middle market advisors to businesses in this arena.

Expertise in virtually every mid-size business category is available to owners, including manufacturing, transportation and logistics, construction, distribution and consumer goods.

The company currently has special focus on the Car Wash / Gas Station / Convenience Store segment. Operating in this highly competitive, dynamic and profitable business category requires the best retail expertise possible; retailers, owners and investors get the support they need from Commercial Plus.

Communications is a critical component of the Commercial Plus service model. They are out in the marketplace, speaking with entrepreneurs and hard-working business owners, helping them find a buyer for a business, lining up commercial financing, or bringing merger and acquisition solutions. So, when their CityHosted phone service was affected by an issue with their internet service provider, they looked to City Communications for immediate help. The team at City was able to quickly deploy a solution utilizing SD Wan to remedy the issue and allow Commercial Plus to get back to business.

The Commercial Plus Team – people working on client objectives through a culture of excellence, integrity and hard work – consists of highly dedicated and informed professionals with a proven system that successfully completes transactions. Commercial Plus, its affiliates and subsidiaries currently have locations in Arizona, California and Illinois.

You can learn more about Commercial Plus at http://commercialplus.com or call to get connected to a Commercial Plus professional at (480) 391-8800.

The City Communications team eliminated dropped phone calls and Internet outages for the Commercial Plus organization with dependable SD Wan service and support. Get more information about SD Wan services at: https://www.citycommunications.com/our-services/sdwan/

Robert BauschCity Spotlight: Commercial Plus – Trusted Business Advisors
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Avaya Registration

City Communications invites you to attend:

The Future of Customer and Team Experience

Hosted by

Chase Field in Phoenix, AZ

August 29th and 30th

 

This is an invitation-only event hosted by members of Avaya’s senior leadership team. If your organization is considering how to leverage the latest Avaya customer experience technologies in a fully managed, hosted environment this is a can’t miss event!

Executive Hosts include Gary Barnett, SVP and GM, Engagement Solutions and Jim Geary, VP, US Sales

Highlights

  • An introduction of Avaya’s next generation of services including live demonstrations of Avaya’s newest Contact Center solution (Oceana™) and UC client (Equinox™).
  • 1 on 1 discussions with senior leaders from Avaya including John Carey (Chief Innovation Officer), Kevin Crawford (Avaya Executive Briefer), Karen Hardy (VP, Product and Solutions Marketing), Paul Relf (Director, Product Management) and David Rolling (VP, Professional Services).
  • Enjoy lunch, dinner and a ballgame between the Arizona Diamondbacks and Los Angeles Dodgers in the Avaya suite.

City Communications is an Avaya partner focused specifically on assisting Avaya premised-based customers migrate to hosted and managed XCaaS solutions. We craft the runway for organizations to make the ultimate move of their customer engagement platform to a fully managed, hosted environment. Unlike traditional premise-based Avaya dealers, we provide complete management of the process addressing all elements of the transaction including carrier services, network infrastructure and of course, the Avaya XCaaS platform.

If you are interested in discussing how a migration would look for your organization, let’s plan on connecting at this event and starting the conversation.

As you can imagine, space for this event is very limited and the event will sell out.  Our team at City is happy to provide you admission to the event as well as assistance in coordinating any 1 on 1 meetings you would like to conduct.

 

Agenda

9:30 am    Check In

10:00 am  Welcome/Kickoff

11:00 am  Experience is Everything

11:30 am  Digital Transformation

12:30 pm   Lunch

1:15 pm    Attributes of Successful Digital Transformation

2:00 pm    Customer Engagement

2:45 pm    Break

3:00 pm    Team Engagement

3:45 pm    Future of Services

4:15 pm    Next Steps

4:30 – 5:15 Executive 1:1 Sessions   OR   Demo Workshop

6:40 pm    Dinner/Arizona Diamondbacks vs Los Angeles Dodgers Baseball Game

John CasasAvaya Registration
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Top 10 Things Learned From VeloCloud’s SD WAN Achieve Conference

Hear about the Top 10 things Steve Medcroft picked up at VeloCloud’s 3-day SD-WAN training and best-practices session in San Jose, California.  Here are high-level bullet points, but be sure to watch the video to get the rest of the story.

  1. The meaning of “The Cloud”
  2. A great perspective on SD WAN
  3. What SD WAN does
  4. “Skinny pipes need to be optimized.  Fat pipes need to be managed.”
  5. The “only thing that matters is results.”
  6. A hidden advantage of migrating to SD WAN
  7. A follow-on to the service-insertion argument
  8. More arguments to service-insertion
  9. Isn’t SD WAN new and unproven?
  10. Why VeloCloud is special

Learn more about SD WAN or get started on your FREE 30-Day TRY and BUY.

 

Read more about the conference VeloCloud website.

Steve MedcroftTop 10 Things Learned From VeloCloud’s SD WAN Achieve Conference
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CityCom – We are the Dentists’ Tooth Fairy

If you are building a medical or dental practice, or any other business, you know what it means to be busy. So you don’t have time to negotiate with voice and data carriers. But how do you ensure you get the best rates for phone, Internet and data services? After all, you would have to consider dozens and dozens of alternatives. The answer is CityCom.

CityCom Negotiates with over 60 different carriers.

CityCom negotiates with over 60 different carriers nationwide to get the lowest possible rates on voice and data. We consider your needs, find the best providers, do all the negotiations, and then get you the best deal. There is no cost to you and no markup. No Kidding. You get the best pricing. It is that simple. We provide our service to you free because telecom carriers pay our fees.

At CityCom, we serve companies in every businesses sector. We work with dentists, doctors, law firms, manufacturing companies, builders and retailers. That means we understand business owners just like you, so we can find the right services and the lowest possible voice and data fees. That’s because we know their needs and can lower costs with our sourcing and negotiations.

Get Started Right Now.

First of all, get the process going now by completing a simple online technology audit. Just click here. Once you finish the audit, we will follow up and then begin negotiations that will start lowering your costs.

Next, we’ll assign a City Communications Project Manager to your business. They ensure your services are installed correctly and on-time. Your Project Manager will coordinate everything with your carriers. They will also communicate as necessary to your staff.

With CityCom, you can check and make sure you are saving money every month. We can send you free billing audits. It’s like getting a free checkup at the dentist with no copay – or pain!

Start your savings now!

Take a couple minutes right now and complete the audit of your current service and providers. Then sit back and relax while we take care of everything.

Get started paying the lowest rates now!

 

Robert BauschCityCom – We are the Dentists’ Tooth Fairy
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SD Wan: Your slow-loading website is like putting someone on hold. Irritating anyone today?

Before you had a website, putting customers on hold was a great way to get them to hang up and go away. Today, a slow-loading website – or bad connection – has the same affect. Website abandonment – getting the ‘Clic-Off’ – is the inexcusable, completely fixable unintelligent loss of business. Time for SD Wan.

Here’s a scary fact: 40% of people abandon a website that takes more than 3 seconds to load.*

Speed matters. Speed you can count on matters more.

That’s why SD Wan from City Communications has turned into one of the most important tools for a business that needs to be connected, up and running 100% of the time.

SD Wan automatically routes traffic across multiple connections. It re-routes the traffic as conditions change so you have the best possible connection. Your network will utilize the best possible paths based on routing requirements and security needs. This happens in a way that increases efficiency and lowers costs.

You should not be expecting your business to live on only one connection. You have to have SD Wan to get the backup, predictability, accessibility – and business – that is possible with this great technology.

Even if you have more than one connection going into your business, with SD Wan you can bond together up to four different connections to ensure that your business stays connected, up and running. It keeps your speed the best that it can be. It lowers your costs, improves security, network agility and performance.

Get a FREE SD Wan 30-day Try & Buy.

What you do is important enough to utilize SD Wan. So, you should get a FREE consult and 30-day FREE Try and Buy. First, click here to get more info. Then connect with a City Communications professional consultant. After you click through a simple technology audit, then you’ll have all the options and answers.

Avoid the Clic-Off. Every second counts.

*How Loading Time Affects Your Bottom Line.

Robert BauschSD Wan: Your slow-loading website is like putting someone on hold. Irritating anyone today?
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SD Wan – The Slam Dunk – Ridiculous Advantages

SD Wan from City Communications is a Slam Dunk.

Get more speed and lower costs.
Improve security and eliminate failures.
Increase the agility of your network and accommodate bandwidth needs.
The list goes on and on.

It is really important that you have uninterrupted connections to the cloud and your customers. Get rid of interruptions and disruptions – within your company or with other important audiences. You should check this out.

How the SD Wan ‘Slam Dunk’ works.

SD Wan automatically routes traffic across multiple connections and re-routes the traffic as conditions change so you have the best possible connection. Your network will utilize the best possible paths based on routing requirements and security needs in a way that increases efficiency and lowers costs.

When you only have one connection coming into your business or location – no back up – there is obviously only one point of success or failure for your network. You have to have SD Wan to get the fluid ‘magic’ that happens with this great technology. Even if you have more than one connection.

With SD Wan you can bond together up to four different connections to ensure that your business stays connected, up and running. It keeps your speed the best that it can be. Managing the WAN traditionally has been one of the most expensive and rigid aspects of running an enterprise network. It’s a slam dunk now by making use of programmable network devices. It can be modified remotely and through dynamic best-path routing. Both of which improve cost and agility.

Get a FREE 30-day Try & Buy.

What you do is important enough to need SD Wan, so you should get a FREE consult and 30-day FREE Try and Buy.

First, click here to get more info. Then connect with a City Communications professional consultant. After you click through a simple technology audit, then you’ll have all the options and answers.

Check it out now.

Robert BauschSD Wan – The Slam Dunk – Ridiculous Advantages
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Migrating to Windstream CCaaS with City Communications

Windstream and City Communications moves an enterprise-class contact center to a CCaaS solution in the cloud for major energy services provider.

As one of the largest retail providers of electric, natural gas and home services in North America—with its parent company based in Europe—a major energy services provider processed approximately 1.3 million calls per month for sales and customer service. The Company views every call as an opportunity, either to win a new client, or provide great customer service, and has set a goal of rst call resolution as a top priority.

To deliver on its goal, it came to Windstream for an advanced contact center solution. A long-standing relationship and multiple successes deploying Windstream network services with City Communications secured the motivation to move forward.

Jake PetersenMigrating to Windstream CCaaS with City Communications
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